Frequently Asked Questions
Find answers to the most common questions about orders, delivery, and support.
Find answers to the most common questions about orders, delivery, and support.
All orders are dispatched via Royal Mail. The most common delivery method is Royal Mail Tracked 24, which provides tracking and fast delivery.
Standard delivery may also be sent via Royal Mail First Class or First Class Signed For, while express orders are shipped using Royal Mail Special Delivery Next Day Guaranteed by 1pm.
Every order is packaged discreetly and securely with no indication of the contents on the outer packaging.
Orders are typically dispatched within 24 hours after payment confirmation.